Hee5 believes gaming should be purely for fun. We want you to always play in a healthy, controlled way. This page covers everything you need — information, tools, and guidelines on responsible gaming to help you enjoy a safe gaming experience.
Responsible gaming isn't just a rule — it's part of a healthy lifestyle.
We believe that when players game mindfully, it becomes the most enjoyable experience possible.
At hee5, you're in control of how much time and money you spend gaming. Set daily, weekly, or monthly deposit limits with ease. Taking charge of your budget is the first step toward responsible gaming.
Playing for long stretches without a break can cause mental fatigue. hee5 lets you use the session timer to take a break after a set period of time. Taking regular breaks is an important part of responsible gaming.
If you feel you need a short break or a longer time away from gaming, use hee5's Self-Exclusion tool. Options range from 7 days all the way to permanent exclusion.
While you play, hee5 will remind you how long you've been playing and how much BDT you've spent in the current session. This Reality Check helps you make informed decisions.
Enable two-factor authentication and use a strong password on your hee5 account. Never share your account details with anyone. A secure account means safer, more responsible gaming.
Hee5's support team is always available to help with any Responsible Gaming concerns. Reach out via live chat or email — we're here to help, without judgment.
If you feel gaming is becoming a problem, seek help now.
The first step to responsible gaming is being aware of your own situation. hee5 wants every user to recognize when gaming shifts from entertainment to a problem. Problem gaming and gaming addiction are real issues — and acknowledging that is the first step toward solving them.
If you notice the following signs in yourself or someone you know, start using the responsible gaming tools and seek help if needed:
Remember — responsible gaming means knowing your limits. hee5 never wants you to face financial or emotional hardship. Our support team is always here whenever you need us.
Responsible gaming at hee5 starts with building a few simple but effective habits. Following these tips will keep your gaming experience enjoyable and safe at all times. Every responsible player keeps these principles in mind:
Responsible gaming isn't just something hee5 promotes — it's essential to your own happiness and well-being. We're with you every step of the way.
Hee5 provides multiple tools to help every user play responsibly. They are completely free and available to use at any time.
Set daily, weekly, and monthly deposit limits.
Get automatic alerts and break reminders when your session time is up.
Take a temporary break ranging from 24 hours to 30 days.
Temporarily suspend your account for an extended period or permanently.
Ask yourself the questions below. If most of your answers are "yes," use the responsible gaming tools or reach out to our support team.
This is an awareness questionnaire, not a medical diagnosis. If you have any concerns, please speak with our support team.
Setting responsible gaming limits on your hee5 account is simple. Just follow the steps below:
Log in to your hee5 account and click the profile icon in the top right corner.
Select "Responsible Gaming" from the menu.
Choose what you need — a deposit limit, session time limit, or wagering limit.
Set your limits on a daily, weekly, or monthly basis and confirm.
Lowering a limit takes effect immediately. Increasing a limit is subject to a 24-hour cooling-off period.